MS> DH> Which issue was this in?  I'd be interested in reading it as it 
MS> DH> relates directly to the curriculum I teach.
MS>  
MS>     I don't see how relevant the article would be to the issue of wh
MS> "customer" is in K-12 public schools.  Fortune's article is in the c
MS> total customer choice without added cost for buying the same product
 
I teach quality principles at the junior level in college.  
Approximately 25 percent of my semester is spent on various elememts of 
Quality Air Force.  It's always relevant to bring in examples from the 
business community to illustrate either how well or how poorly a 
particular concept is being applied in the "real world".  Since the 
basis of the model came from business, it's good to follow the current 
commentary as well.
 
Too, since it was an article used in reference to the discussion we 
were having, I'd like to read the full article to appreciate William's
point of view.
 
Dale
--- TriDog v11.0
---------------