JS> ZyXEL has always had trouble with terrible phone lines; 
 JS> at times, my 1496+ couldn't connect at all with them.
 That's strange.  My U1496E+ has always been superb at bad lines.
 The previous owner had all sorts of trouble with bad lins until he got
 a Zyxel.  He only sold it to me because he's a local hub and needed
 28.8 and Zyxel didn't offer it at that time.
 I've heard the external 1496's were a bit better and often tested
 better in cps throughput and in noise handling, although even Zyxel
 doesn't know why.
 JS> Rather, I think that the phone lines have improved to 
 JS> the point where the slower protocols now get through.
 Nope, because my test was calling the Zyxel tech support BBS which
 always connects at 16.8Kbs - Zyxel proprietary protocol.  Both the
 Elite and the U1496E+ can do higher speeds, so they much have a U1496
 non plus model on there.   The ELite can't keep the line, every time I
 call.  The 1496E+ doesn't notice any noise and works great.
 JS> That is a problem I've been wrestling with since I got 
 JS> mine.  If your operation permits, set the modem for 
 JS> *E1; it seems to help quite a bit.
 I may try that if it happens again.  I don't see WHY that would help.
EL> ring ATS0=1. 
 JS> That vaguely rings a bell; it may be automatic based 
 JS> upon your CND detection settings.  The only way CND can 
 There isn't anything in the manual on this, and if that was the
 case, it would answer on th second ring, not the third.  Also,
 my U1496E+ works just fine and I use the same settings on each.
 I tried it at work too, and I get the same results.
 JS> Try dialing the modem with a handset and listen for 
 JS> yourself to see exactly when it picks up.  If you 
 JS> aren't using the CND features, turn them off.
 I did that, and I'm currently trying to find time to port the software
 to better utilize the CND features.  I don't want to turn it off!!
 Its the only thing I have that utilizes the service!!  I think Zyxel
 needs to fix it!!
 JS> Don't bother with the exchange; I think the "ring 
 JS> count" problem is a feature which you can disable, and 
 JS> the hanging problem is not going to get fixed by an 
 I'm not talking about an exchange.  Its the principal that
 it doesn't work as advertised and is therefore broken, and if
 they can't make it work as advertised, then they are breaking
 their part of a binading warrantyt agreement.  I'm no lawyer, but
 I would expect they could be sued for this.
 JS> them for months, but apparently not enough people are 
 JS> telling them they have a problem because they seem to 
 JS> think I'm a crank.
 I think they ignore you once they talked to you once.  I got one
 response from them saying to upgrade to 1.09 from 1.04, and that
 just made things worse.  Now they won't talk to me at all.
 
--- Maximus/2 3.01
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