TIP: Click on subject to list as thread! ANSI
echo: consumer_report
to: FRED MCKENZIE
from: DONNA RANSDELL
date: 1998-01-17 13:18:00
subject: Juno echo

 > Its product seems to be E-Mail service.  The price/
 > cost is putting up with advertising, isn't it?
Yes, but if you don't mind sitting there and doing it each day, you *can* 
delete the ads. It just takes time. I've tried it and decided that I'd rather 
endure the ads than sit there and delete ads on a daily basis.
There are two things that irritate me more about Juno than the ads: it 
*often* takes me three or four tries to connect to their system. Since Juno 
is *NOT* a local call for me, this costs me between .04 and .09 per try. 
Also, trying to get any customer service is almost impossible. They want you 
to pay for it. That is probably "right" for most cases, except when you find 
out you've paid $1.95 per minute and the problem is NOT your equipment, but 
the compatibility between yours and Juno's. These things are enough to make 
me look for a real ISP connect. (As a matter of fact, I'm just waiting for 
the software to arrive for that, as we type.)
It's true that Juno is not making a Mac version at this time.
                                 -donna
                                mbr3@juno.com
--- GEcho 1.00
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* Origin: The Education Station, Poway, CA - Mail Only (1:202/1411)

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