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echo: usr_modems
to: KARI SUOMELA
from: GARY HOLLANDER
date: 1998-03-27 22:34:00
subject: Courier I-Modem

KS>Installed a new Courier I-Modem, and cannot get it to
  >answer *any* of the calls. I can hear the voice line
  >ringing, but neither a phone or a modem will pick it up.
KS>Does anyone know what the problem might be, before I spend
  >my weekend wading though the "TOTALService"?
Hi Kari:
Hard to tell from your description; but let me guess.  Over 80% of our
terminal adapters failing here are due to misprovisioning by the telco,
not user errors.
These numbers are based on over 100 installations by us in Southern
California during 1996/97, and correspond to 1995 PacBell figures in
general.
Hope that helps.                        Gary
 * OLX 2.2 * g.hollander@ieee.org,Fullerton,CA 92837-0276.714-879-9000
--- Maximus/2 3.01
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