CB> Yes, there are links to the TQM database there.  However, I am a lit
CB> TQM as it seems to be more management by objective than real Deming 
 
I use the term "TQM" as a generic reference to teaching quality 
principles.  I've seen it called many things in the years that I've 
been teaching it and even more in the years I've been exposed to it as 
a student. (6 and 9 yrs respectively).  I remember in some of my early 
awareness training the assurances that "quality" would do away with the 
buzz words, catch phrases and actually focus on the processes that we 
do, it'd be looked upon as a philosopy for living rather than a program 
to implement...sad thing is that's a tough message for some people to 
understand and internalize.  For many people, quality *is* a 
philosophy, a way of being if you will, too many though look at it as a 
program to "install".  I've always taught it as a "common sense" model, 
one of the first definitions I learned in the quality arena was that 
quality was considered "doing the right thing, the right way, the first 
time around" and to me that was simply common sense.  The AF does not 
follow a strict Deming approach, but has integrated components from 
several of who are considered the "Quality Pioneers".  
 
Dale
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