LH> Sorry to barge in on you and Matt regarding parents as customers.  To 
LH> a
LH> certain extent I can agree with you and what you are saying about
LH> pleasing and satisfying "customers".  However, when it comes to the
LH> younger student variety that Matt and I work with (i.e.age 13 under)
LH> there is no pleasing the customer.  I say this in not an 
LH> argumentative
LH> way to those parents who are actively interested in the education of
LH> their child.  The general parent public in our state is having a
LH> difficult time facing true facts about their child's learning 
LH> processes
    Some of my "customers" (clients) have equally-hard times accepting the 
true facts about their legal matters, but I either please my clients or lose 
them.
LH> as it is, without having to deal with deciding how to shop for a 
LH> school
    Ask any _realtor_ if parents are shopping for schools when buying a 
house.  School quality is a major issue for parents buying homes, and a major 
factor in housing prices.
LH> But to have to please students who can barely make decisions between
LH> what is right and what is wrong is truely almost an impossibility.
    Which is exactly why the student is not the "customer" in K-12 education 
any more than a dog is the "customer" of a veterinarian.
--- Simplex BBS (v1.07.00Beta [DOS])
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