Hi Gregory,

>> Strange way your software handles quoting, it seems.. but then again
>> some folks don't like the way BBBS handles quoting either 
> I do not think it was the software doing that, in all honesty I think that
> might of been me.

No problem...

>> IIRC that is in some of the Republican states, no?
> IIRC?
> New York is not a Republican state, but it might very well be one this year:)

Well, look it is the Repubican states where the ACA has been such a mess. For
us at least in NY it's not and has been more affordable than what I'm hearing
from some "other" states.

And as far as NY becoming a republican state... I doubt that will happen.. even
though Cuomo seems sometimes like he'd like that.  He and Hillary can take a
hike as far as we up here in the Ithaca area are concerned :)

>> When we lived in Kentucky (about 12 years ago i think... time flies
>> though so it could have been longer that we lived there) Anthem actually
>> bought the company Ron works for.  After that disaster, the company
>> became an employee owned company .
> What company was that Wellpoint?

No that wasn't the company.. though that name seems familiar to me.  When the
company was in NYS (Hawthorne NY) it was named The Small Computer Comany.. I
believe when Anthem bought it, it was called filePro. Since then, it is named
fileProPlus. fileProPlus is an RDMS engine that allows developers to create
database applications.  Ron is a senior developer/designer/engineer at
fileProPlus.

> yup.. Happened to me too...
>I have had a few tours there as a independent contractor.

Ok.. service related, understand.

>The first time I was
> working in provider services - call center. I was the leader of that phone
>stats, for well over a year. We used to receive spreadsheets telling us how we
> were doing with wrap up time and something called aftercall work. I had zero
> across the board for well over a year, because I knew how to talk and type at
> the same time.

That's cool.

> My skill did not save me though because the company came to a
>corporate decision - at least that is what they called it. The closer truth wa
> that I was loosing my job - the task that I was doing went to the off shore
>team, to save the allmighty buck. This backfired bigtime on the company. No on
> wants to speak to Americanized like Jim or Bill name and yet have a thick and
> heavy accent from the middle east or from Singapore.

Yeah, we all hear that kind of thing often enough when we need to call any
company's support services these days still, it seems.

> In addition giving out
>incorrect information. Simply put... You get, what you pay for. It did not tak
> long for these jobs to come back to the U.S. offices, but I was not there
> because by that time I moved on. I went back years later in a different realm
>of the business correcting doctors information by order of the attorney genera
> of New York State. Perhaps if they thought of quality before thinking of the
> bottom line, they could of saved a whole lot of hardache.

At the time we were working with Anthem (and MMR) they were interested in the
Medical database software that had been developed using filePro.. The decision
by all of us to leave Anthem was probably related to the freedom to develop
database software outside of the medical industry.  I was happy just to be rid
of all the corporate doodah Anthem represented 

> But that, is just a personal opinion.

Understand..

Take care,
Janis

--- BBBS/Li6 v4.10 Dada-2