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echo: locsysop
to: Paul Edwards
from: Russell Brooks
date: 1996-04-02 08:24:36
subject: USR 28.8 Modems

BG>> Why do you think USR have released half a dozen SDLs over the past 18 

BG>> months or so then?  Some were feature upgrades, but most were bug-fixes, 



BG>> Courier's quirky behaviour with auto-bauding (or Rod's Supra :)), but I 

BG>> find it hard to believe that you think that USR don't fix their bugs.  

BG>> Clearly, they do.



PE>> Clearly they don't, unless you can crosspost a reply from USR that

PE>> was something other than a heap of shit.



They get one letter from a bloke on the otherside of the world,

telling them that they have done it all wrong. They are not going to

Act on what one little upstart says, unless they can reproduce the

problems, and even then they will wait for enough owners to complain

(Say 25-40%) before they will sink money and time into fixing what

ONLY YOU deem to be a problem. Problems are polluting our lives everywhere

and if no one see's them, then they are not known, and therefore not

problems.

You may have a problem with the sky being blue, In Los Angeles they

have a problem with the sky being Orange/Brown. They want it blue,

but until enough people bitch about it, it ain't gunna change.



Actually, USR (from past performances ) has listened to problems and

like Quiet achievers, has ignored all the wingeing and gone about

fixing things. When everyone is thinking that they are not being

listened to, USR suprises everyone with a fix And usually a bonus.



PE>> In other words, they're of ZERO value to me, and you have to come up

PE>> with *$200* worth of benefits to *ME*.  Otherwise, the Netcomm is the

PE>> better buy, to *ME*. 



Come up with them your self, Why should anyone have to do your work

for you.



PE>> Over the last year and a half that USR have been flogging their V.34

PE>> modem, how many features have been added that would be worth $200 to 

 BG> *ME*? 





 BG> I can't answer that; only you can.  However, take the hypothetical 

 BG> situation

 BG> where Joe Blow buys a Courier while it's still a V.FC-only modem (before 

 BG> V.34

 BG> has been ITU-ratified).  He pays his up-front once-only cost for the 

 BG> modem,

 BG> then everything else from that moment onwards is completely free of 

 BG> charge,

 BG> like the V.34 protocol (then V.34+), Distinctive Ring, CID, Carrier Loss

 BG> Redial, Class 2.0 adaptive answer fax, upgrade to 14400 bps fax, 64 state

 BG> trellis coding, LAPM Selective REJect, Security Dialback of CID number, 

 BG> the

 BG> best diagnostics display of any modem on the market (and even that is 

 BG> being

 BG> improved continually), to mention just a few things.  Surely you wouldn't 

 BG> try

 BG> to suggest that Joe didn't get value for HIS extra $200, would you?





I would have thought that because of the USR having Flash Rom and

therefore delivering V34 and also V34+ to the public, 12 months before

anyone else released them both & 12 months before they were

Ratified, would have been worth this $200 you are on about.

You talk about it taking you 3 years or so to pay your modem off,

I jumped in late and bought my first Courier V.Everything back in

October '94 therefore I had 28800 V.34 connects for 12 months before

it was common place in Australia and I have also had 33600 connects

since may '95. I Therefore have transfered more that enough data at

a speed of 33600 in the last 12 months to be well worth the extra.



If you want an advantage, that no one else has then there must be a

risk and a cost involved.



Each to his own. We are all born with the same opportunities ahead

of us. It is not my fault if you don't see them and act on them, as

I do.



BG>> I do believe that you've locked yourself into a modem which will
never be 

 BG> 

BG>> anything more than it is now.  And if you don't mind that, fine.  



PE>> Yeah, I would agree with that.  I said at the outset that no matter

PE>> what modem I bought, I would have to live with all the bugs that 

PE>> were in it, because I knew at the outset that no-one was going to

PE>> fix my bugs.



PE>> If you want to convince me that I got landed with a lemming in order

PE>> to save $200, you have to come up with something that interests *ME*.



BG>> absolutely no idea what you find interesting.  



Being a selfish bugger.



 BG> Then how do you think you know what you don't need, if you don't even

 BG> know what

 BG> features the USR has available?

 

PE>> Why is it unjustified that S56 should match the manual?



The original Courier V.Everything manual ( paperback & ASCII )

were written in 1993 and published in 1994, How do you expect a

company that is progressive enough to stay on the leading edge  of

technology, (April 2,'96) to stick to what it says in the manual,

when research and development are coming up with new proceedures

by the minute and are able (though flash rom) to implement the

improvements at any minute.



Russell



--- Terminate 3.00/Pro

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