Continued from "The Team Handbook for Educators"
"Quality of instructional and administrative processes
Are you doing things right?  How efficient are the processes used to design, 
deliver, and provide instructional and supplemental services in the 
educational system?  How well are services for learners planned and 
elivered?
 
The final thing to remember about quality is that, as Dr. Deming says of the 
business world, the responsibility for quality ultimately rests with top 
management.  Only the leaders of the educational system can establish the 
commitment to quality and prescribe the definition of quality.  Only they 
have the power and influence to provide employees with the support needed to 
deliver products and services to customers." Pgs 2-9 through 2-11
 
Although Ron M. and Charles B. may disagree, I think that the above is what 
happened in New York.  Management decided to raise quality and arranged for 
regents courses, the teachers, the teachers' training, etc..
I don't think the exit exam does anything more than confirming the results of 
a focus on quality.  The quality would still be there because of the focus on 
course requirements, etc..  Of course, everyone has to work more closely 
together, (team work), to insure that this quality continues from year to 
year.
--- Maximus 2.02
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