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@Date: Sat, 19 Jul 2003 22:12:50 -0400
Subject: Re: ATA Hard Drive - BIG, BAD, & UGLY
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At 06:53 PM 7/19/2003 CST, you wrote:

Steve,

	I can only reiterate my previous statement that for every
good experience one guy has, there's a counterpoint bad story.  In
the case of ATA drives, the price decreases may well have forced
some funny business.  Next Seagate ATA failure here will be watched closely
for
something like what you report.

Mario




>
>Mario,
>
>>The only company with a "real" system is Seagate. Not
only can you check
the s/n for true 
>>remaining warranty (good for used/pulls, and dealers who fudge), but if
you have a failure you
>>can get an RMA  online, and have a new drive shortly.
>
>That would be a decided improvement over the experience that soured me!
"Shortly", in my case, 
>was 9 weeks the first time and 16 weeks the second time. The last
replacement was the one Jan 
>mentioned that is *still* sitting here unused.
>
>The stated reason (excuse) for the delay... the replacement drives
(refurbs) were coming from 
>Singapore... BY BOAT!
>
>> If the drive is no longer available you get a newer/bigger drive, not
some refurbed
>> trash. 
>
>Again, if true, a decided improvement. As I said, both replacements I
received were refurbs. 
>Fortunately, I bought a Seagate (not OEM) drive, with a five year
warranty. All told, including 
>the months I waited, I used the thing (or its' first refurb replacement)
for less than 2 years.
>
>Regards,
>
>Steve
>

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