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echo: wperfect
to: RICHARD VANNOY
from: KEN FACKLER
date: 1994-10-19 21:52:00
subject: Re: A FINE KETTLE OF FIS

 RV> I just purchased 36 copies of WP 6.0a for my school.
 RV> I just put it on 7 386/486 33/40 machines.  On six of seven
 RV> of the machines it hangs up, usually in three minutes or
 RV> when the first operation other than typing text occurs.  On
 RV> the seventh machine it a least waits for at least a full
 RV> half hour before it hangs up dead.
 RV> Other than returning the 6.0a or getting a price for Word
 RV> for Windows, anybody got any ideas?
How much memory do these machines have? You should NOT even _attempt_
to run it with less than 4MB and then only if you can configure the
machines to be optimized for running WP. A much more realistic setup
is with 8BM of RAM, again with the majority of that available to WP
and not "eaten up" by TSRs, LAN connections, drivers, etc.
You should also immediately phone WPtNAG and get the newer interim release
as many of the bugs relating to hang-ups were eliminated. Since you
have just purchased this, I would expect them to send this to you
at no charge.
-Ken
--- EZPoint V2.2
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* Origin: Stayed tuned for SIXFAC, ya'll! (1:124/4115.231)

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