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echo: nthelp
to: Ellen K
from: Geo.
date: 2004-06-06 17:49:24
subject: Re: packet loss problem worsening

From: "Geo." 

Have them check the uptime of the switch and any other devices between your
desktop and the server when they get in monday morning. If the switch is
rebooting the uptime will be short and you'll know the cause.

Geo.

"Ellen K"  wrote in message
news:00971b.c67b43{at}harborwebs.com...
> Well, NewlyMintedNetworkGuy just returned my call.  He said he set up the
> monitoring tool on Friday to monitor everything between me and the server but
> the graphical display on the intranet isn't complete.  He said he would be
able
> to see the detail data on his desktop if he came in.
>
> In response to my question as to what is between me and the 6509, he said
there
> is a switch there, but if I understood him correctly it has 8 ports and each
> port has a different IP address and he doesn't have the information as to
which
> is which at home so he couldn't tell me the IP address.
>
> It turns out the 3600 isn't between me and anything, it's between the
locations
> outside this building and this building.
>
> I offered to set up the ping test on whichever boxes are applicable in order
to
> test the hardware between here and the server, he indicated that wasn't
> necessary because the monitoring tool is monitoring.
>
> However, they set up monitoring on my #2 desktop rather than the other
desktop
> where I have the ping test running.
>
> Despite the fact that I explained that network traffic is going to increase
> substantially tomorrow because server #2 is going to have 450 users hitting
it
> who weren't hitting it before, he said he was going to look at the monitoring
> results tomorrow morning.  After I then said "So whatever happens tomorrow
> morning is going to happen?" he said he would call the NT admin and they
would
> come over later today.
>
> I feel nauseous.
>
>
> > From: "Geo." 
> > "Ellen K."  wrote in message
> > news:kub6c0lqrnmqbr0cfim0ech6sdcl4c7q2b{at}4ax.com...
> >> I think there is one thing (can't remember exactly, is there such a
> >> thing as a 3600?) between my desktop and the big switch.  I'm
leaving to
> >> work now, will try to see if I can figure out the diagram at
ServerGuy's
> >> desk after I get in.
> > Yes, there is a cisco 3600 series router
> >http://www.cisco.com/warp/public/cc/pd/rt/3600/ but imo that's probably not
th
> > cause unless it has a bad port or something, I think that's possible but
> > unlikely. Easy enough to check the uptime and see if it's rebooting or
> > something. In fact that might be a good check for the switch as well, have
> >network guy check uptime on both devices, if one appears to have rebooted
abou
> > the time of the drops then you found the problem.
> > I'd still suspect the switch, routers are usually very dependable, it's the
> >switches that nobody ever pays attention to setup that end up causing
problems
> > like this. (that's why I hate switches)
> > Geo.

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