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echo: nthelp
to: Glenn Meadows
from: Geo.
date: 2004-06-21 20:14:44
subject: Re: i U Rich Please

From: "Geo." 

when it's connected to the docking station, my computer/manage/device
manager and remove the monitor then scan for pnp hardware. See if
redetecting it fixes the problem.

Geo.

"Glenn Meadows"  wrote in message
news:40d736b8$1{at}w3.nls.net...
> No, he's only connected through a docking station to the pass through video
> jack on the back, that replicates the external video jack on the laptop
> itself.
>
> --
> Glenn M.
>
>
> "John Cuccia"  wrote in message
> news:siced05bi7k32fiudg158p0sdjaa8hc0n1{at}4ax.com...
> > If a KVM switch is your problem, one of our deskside support people
> > found a model which he claims that Dell laptops can "see
through", the
> > IOView Multiview III KVM and peripheral sharing switch.
> >
> >
> > On Mon, 21 Jun 2004 10:26:16 -0500, John Cuccia 
> > wrote:
> >
> > >We've seen that problem with new (Latitude 600) laptops connected to
> > >monitors via KVM switches.
> > >
> > >On Mon, 21 Jun 2004 09:19:24 -0500, "Glenn Meadows"
> > > wrote:
> > >
> > >>Hi.  I think Rich might be able to help with pointing to a specific
> register
> > >>key, but someone else might have an answer.
> > >>
> > >>On my bosses Dell Laptop, all of a sudden, when he
connects to his dock,
> > >>with an external 17" LCD, the computer (XPHome)
defaults to 640x480 on
> the
> > >>desktop, rather than the old resolution of 1024 x 768,
which it used to
> do
> > >>for the past year.  He's tried manually re-setting the screen
> resolution,
> > >>shutdown, re-start, and it's back to 640x480 again.  He's
tried every
> > >>combination of dual screen/single screen options in the
Properties, as
> well
> > >>as the monitor selection via the F keys on the laptop. 
When booting
> > >>straight to the laptop screen itself, resolution is correct.
> > >>
> > >>Any place to possibly clear a registry key that might be
"stuck"?
> > >>
> > >>Any ideas on what might be going on?
> > >>
> > >>This started when he did a PP presentation and moved the
monitor to our
> > >>conference room, and back.
> >
>
>

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