TIP: Click on subject to list as thread! ANSI
echo: locsysop
to: David Drummond
from: Paul Edwards
date: 1996-05-09 12:22:02
subject: When only the best wi 1/2

DD> And Rod's modem is the ONLY V.32bis modem that appears on my list.

DD> Why would a coupany like USR wish to pander to ONE insignificant entity in 
DD> Griffith, Australia with his antique modem?

Only one person ever reported a problem with MSGED not working on
his XT.  I tracked it down to a bug in the mouse routines, and it
was fixed.  It was actually a bug in MSGED, not a bug in his version
of DOS, his mouse driver (etc).  I didn't know that until I had 
tracked it down.  Now that I know what the bug is, I know that it
affected ANYONE who didn't have a mouse driver installed under DOS.
We've only seen the problem with one V32bis Supra, which shows up
what is VERY LIKELY to be a deficiency in the Courier code.  Would
you be prepared to give me a million dollars if I find one other
modem in the world, any manufacturer, any model, which has the same
problem as Rod's Supra?  I didn't think so.  Now have a close look
at how I dealt with a rare MSGED problem, and how USR dealt with a
rare USR problem.  And now ask yourself which one costs the most.
BFN.  Paul.
@EOT:

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