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echo: locsysop
to: Paul Edwards
from: David Drummond
date: 1996-05-12 09:21:08
subject: When only the best wi 1/2

Paul, at 12:48 on May 11 1996, you wrote to David Drummond ...

DD>> You are in it for the kudos, USR are in it for the money.  
DD>> There is no point in them trying to solve a problem seen 
DD>> ONLY by Rod Speed and his antique modem.  IF they fix the 
DD>> problem, Rod certainly isn't going to buy a USR.  If they 
DD>> fix it and Rod Speed then has no problem connecting world 
DD>> wide to Courier modems, NOBODY else would buy one.

DD>> It is NOT in the economic interests of USR to solve the Rod 
DD>> Speed modem anomoly.

PE> This MAY be true.  It's still highly unprofessional, not 
PE> fixing problems in your modem, which is what my point was.  

I would imagine that they, like me, see this as Rod Speed's problem, not theirs.

When HIS (and only his) modem attempts to connect to a V.32ter enables
Courier, the Courier thinks it hears a V.32ter tone and tries to retrain up
(so Rod tells us).  This is obviously not the case when the called modem is
NOT V.32ter enabled/capable.

If other V.32bis modems connect the Courier, they have no such
misunderstanding.  When V.32ter modems connect, the Courier negotiates and
maintains the V.32ter connection.

The problem is ONLY exibited with Rod's modem, therefore it must be his
modem making the odd tone.

As his modem is a superceeded model, ther is no point in wasting resources
trying to accommodate it.

PE> And it's a far cry from working perfectly, which is what YOU 
PE> were trying to claim.  At least now you're being honest.  
PE> BTW, *I* don't want to buy a USR because I want to be able to 
PE> communicate with others, including Rod's modem, so they've 
PE> lost a sale because of that, so even if what you say is what 
PE> they think, it doesn't work all the time.  If they had fixed 
PE> all the problems I had reported, I would have bought one.  
PE> It's as simple as that.

NO modem will connect with EVERY OTHER MODEM straight out of the box
(although the Courier does come close).  Sometimes one must adjust the
settings to suit the occasion.  If one MUST connect with Rod, then one
simply turns off V.32ter detection and the problem goes away.

Why does Rod's modem make V.32ter tones if it doesn't support that speed?

David
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