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echo: nthelp
to: All
from: John Cuccia
date: 2004-06-21 10:26:16
subject: Re: i U Rich Please

From: John Cuccia 

We've seen that problem with new (Latitude 600) laptops connected to
monitors via KVM switches.

On Mon, 21 Jun 2004 09:19:24 -0500, "Glenn Meadows"
 wrote:

>Hi.  I think Rich might be able to help with pointing to a specific register
>key, but someone else might have an answer.
>
>On my bosses Dell Laptop, all of a sudden, when he connects to his dock,
>with an external 17" LCD, the computer (XPHome) defaults to 640x480 on the
>desktop, rather than the old resolution of 1024 x 768, which it used to do
>for the past year.  He's tried manually re-setting the screen resolution,
>shutdown, re-start, and it's back to 640x480 again.  He's tried every
>combination of dual screen/single screen options in the Properties, as well
>as the monitor selection via the F keys on the laptop.  When booting
>straight to the laptop screen itself, resolution is correct.
>
>Any place to possibly clear a registry key that might be "stuck"?
>
>Any ideas on what might be going on?
>
>This started when he did a PP presentation and moved the monitor to our
>conference room, and back.

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