TIP: Click on subject to list as thread! ANSI
echo: os2dos
to: CARL FRIEDMAN
from: STEPHANE BESSETTE
date: 1997-12-18 08:21:00
subject: MS Word will no longer load

-=> Quoting John T. Hong to Carl Friedman <=-
 CF> I have the three office suites loaded on my system.  Within the past ten 
da
 CF> MS Word stopped loading and give me the message   WINWORD caused a GPF 
in 
 CF> module WINWORD.EXE at 00DE:42C5   .  All of the other programs in all of 
th
 CF> other suites continue to work fine.  I reloaded WIN from my blue box 
Warp C
 CF> and also reloaded Word and finally the entire MS Office suite.  Same 
result
 CF> If anyone has any thoughts about what might be wrong and what I can do 
abou
 CF> I would be most appreciative.
        Have you tried the usual work-around of removing all temporary
files?  These could be located in the directory pointed to by TMP or
TEMP in autoexec.bat, in the windows directories (\os2\mdos\winos2 and
\os2\mdos\winos2\system, and I've just noticed \os2\mdos\windows\temp),
and finally in the ms-word directory.  Just to make sure, those
temporary files usually begin with a tilde ~  and have the .tmp
extention.
        Also, I've found ms-Word v6.0 to be more stable when started
from Program Manager.
        Stephane [TEAM OS/2]
--- Blue Wave/OS2 v2.30
---------------
* Origin: Juxtaposition BBS. Lasalle, Quebec, Canada (1:167/133)

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