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echo: nthelp
to: John Cuccia
from: Glenn Meadows
date: 2004-06-21 14:29:16
subject: Re: i U Rich Please

From: "Glenn Meadows" 

No, he's only connected through a docking station to the pass through video
jack on the back, that replicates the external video jack on the laptop
itself.

--
Glenn M.


"John Cuccia"  wrote in message
news:siced05bi7k32fiudg158p0sdjaa8hc0n1{at}4ax.com...
> If a KVM switch is your problem, one of our deskside support people
> found a model which he claims that Dell laptops can "see through", the
> IOView Multiview III KVM and peripheral sharing switch.
>
>
> On Mon, 21 Jun 2004 10:26:16 -0500, John Cuccia 
> wrote:
>
> >We've seen that problem with new (Latitude 600) laptops connected to
> >monitors via KVM switches.
> >
> >On Mon, 21 Jun 2004 09:19:24 -0500, "Glenn Meadows"
> > wrote:
> >
> >>Hi.  I think Rich might be able to help with pointing to a specific
register
> >>key, but someone else might have an answer.
> >>
> >>On my bosses Dell Laptop, all of a sudden, when he connects to his dock,
> >>with an external 17" LCD, the computer (XPHome) defaults
to 640x480 on
the
> >>desktop, rather than the old resolution of 1024 x 768, which it used to
do
> >>for the past year.  He's tried manually re-setting the screen
resolution,
> >>shutdown, re-start, and it's back to 640x480 again.  He's tried every
> >>combination of dual screen/single screen options in the Properties, as
well
> >>as the monitor selection via the F keys on the laptop.  When booting
> >>straight to the laptop screen itself, resolution is correct.
> >>
> >>Any place to possibly clear a registry key that might be
"stuck"?
> >>
> >>Any ideas on what might be going on?
> >>
> >>This started when he did a PP presentation and moved the monitor to our
> >>conference room, and back.
>

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