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echo: tech
to: Jean Parrot
from: Wayne Chirnside
date: 2004-02-03 10:01:00
subject: Re: Verizon !

-=> JEAN PARROT wrote to WAYNE CHIRNSIDE <=-

 JP>       Hello, Wayne, it is a great day here.

That says it all, you're still at T.I. :-)
Going to get back into the 70's F today. 

 WC> Nope, the problem I'm certain is in the limited NVRAM
 WC> Rockwell KFLEX modem protocols in the modem.

 JP>  Oh ! One can not blame Verizon to not honour KFlex. You might be the
 JP>  only one still using that old modem.

 I can and I do.

 Just as I hold them responsible for a bad phone line pair
 I suffered with for nearly a year that resulted in such poor
 connections a 14,400 to constantly retrain and resend packets
 as well as degrade to the point where voice communication
 over that phone line was often impossible.

 I was constantly was told it was inside equipment or phone line
 I was responsible for and took well over a dozen calls
 and insistance to finally get a senior tech out here
 and even then he listened for 10 seconds than started to leave.
 I persisted and asked him to listen to the line at the pole
 for a massive 30 seconds and he heard the loud wave crashing
 sound  tha typified my phone connections.

 I was billed for having my phone line moved to another address
 while it remained at my former address with customer support
 continued to insist they'd mved the line.
 I had to tresspass taking a phone with me in order
 to finally to get them to finally acknowledge all was not well.

 JP> Go to eBay and for +/- $ 5.00,
 JP> you
 JP>  can get a v.92. I just got a PCMCIA v.90 for my daughter for $8.00.

 I've looked at Ebay and for the most part the used _hardware_ modems
 there  aren't much cheaper except for an inexpensive Canadian made
 hardware modem available from www.computergeeks.com at the
 same or cheaper price.

 WC> previously perfectly good 56k units.

 JP>  Wayne, a KFlex is not a good modem.

Two of them I had worked perfectly well giving me
solid reliable 50k plus connections every time until
Verizon abandoned support for the protocol.
A friend STILL connects reliably with another ISP whose
negotiation protocols support all the standards.

 WC> There IS a case of one ISP I can think of which _did_
 WC> reassign modem COM ports and IRQ's and that's AOL.
 WC> I was sitting there when her kids logged onto AOL when up comes
 WC> a screen saying "updating system software."
 WC> I looked and sure enough AOL had swapped the modems IRQ and port
 WC> around again disabling her ability to use her communications
 WC> program to stay in touch with her university and associates.

 JP>  I just can not follow you in there as I am not that savy on this.
 JP> Seems
 JP>  to me that if the kids could get out on the modem, she could also
 JP>  likewise on her programme, AOL does not own the Com ports !

It certainly took that approach in it's behavoir.
The software modem Wendy purchased came with it's own
user friendly COMM program.
After AOL reassigned the COM port and IRQ for that modem
with it's "software upgrade" AOL worked perfectly well
but having lost her setup disks with included modem auto-detection
her COMM program failed every time.

 JP>  But, who am I to say ?

Another opinion with equal value to my own just different perspectives.
It appears Verizon hasn't bitten you, wish I could say the same.

You will always have my respect being a fighter jockey
flying a Sabre jet.
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