From: "Geo." 

"Rich Gauszka"  wrote in message
news:4136904d$1{at}w3.nls.net...

> Already did that. Her settings show system and hidden folders. She has the
> Windows\LastGood\System32\dllcache folder but not a
> Windows\System32\dllcache. Unfortunately SP2 wants the later. I've extracted
> the SP2 files and can run the update without a backup but with her initial
> troubles I'm hesitant to do that

someone must have manually disabled file protection and deleted the
dllcache directory (probably to save disk space) for that to be the case.
Solution I think will work, create a dllcache directory and start the file
protection service then run the sp2 update.

Geo.

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