From: "Rich Gauszka" 

I'll have her do that. She has a Windows\LastGood\System32\dllcache folder.
I tried searching the knowledgebase and saw that one could change the
location of the dllcache folder so I was assuming that could be the cause.
I've tried searches on XP and LastGood but just found instances where
people mentioned the directory. I'll have to wait for her to bring her PC
so I can check the registry settings for the location of the dllcache

"Rich"  wrote in message news:41369672$1{at}w3.nls.net...
   There is a windows\system32\dllcache directory unless some disk
corruption deleted it.  My suggestion is to run CHKDSK /F /R, reboot, and
then try again.

Rich

  "Rich Gauszka"  wrote in message
news:413623a3$1{at}w3.nls.net...
  I have a friend who attempted to upgrade to SP2 ( she has successfully
  upgraded sp1 and all subsequent critical patches ).

  While sp2 was in the process of backing up her files she received the
error
  message

  Cannot copy Windows\System32\dllcache\mshtmled.dll and she can't proceed
  from there ( RETRY or Cancel).

  I had her check her folders and she doesn't have a
Windows\System32\dllcache
  folder.

  She does have a Windows\LastGood\System32\dllcache folder but the
  mshtmled.dll file  is not in that folder either.

  I doubt this is as easy to fix as copying some files to the dllcache
folder
  as the dllcache folder seems to involve the Windows File Protection
Feature.

  Besides Cancel and Retry to the error message she did have an option to
  point to the WIndows CD or directory where the System32 files are stored.
  Can I just copy the I386 files from a XP CD?  She doesn't have the ability
  to do this as she only has a Recover ( blast everything away CD)

  Any help is appreciated.

--- BBBS/NT v4.01 Flag-5