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echo: nthelp
to: Rich Gauszka
from: Rich
date: 2004-09-02 09:26:38
subject: Re: XP Sp2 - need help

From: "Rich" 

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   SCANNOW will replace any file that doesn't have a hash in the signed =
catalog.  All protected files released by Microsoft are in a signed =
catalog so it should not revert anything that is valid.

Rich

  "Rich Gauszka"  wrote in message =
news:413743ad$1{at}w3.nls.net...
  I just looked it up and it will repopulate the cache

  http://support.microsoft.com/default.aspx?kbid=3D310747

  I once made a computer unbootable using SFC but that was with 2K so =
I'm a=20
  bit gunshy on using it.

  Can I assume using the SCANNOW won't revert any crtical update files?

  She has a Sony Vaio and they only provide a 'blast your PC recover CD" =
so=20
  I'll have to use get her a copy of the system files on a CD



  "Rich"  wrote in message news:41373c86$1{at}w3.nls.net...
     I think that SFC /SCANNOW may repopulate the cache.  I'm not sure.

  Rich

    "Rich Gauszka"  wrote in message=20
  news:41371761$1{at}w3.nls.net...
    I did find a knowledge base article on replacing files in the =
dllcache.

    =
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;555047&Product=3D=
winxp

    It states that WPF cache is not protected and so it appears that I =
can
    easily re-create it after running a chkdsk ( I had her run virus =
scans
    already ) . I guess I should check the registry settings for cache =
size=20
  etc
    at
    =
http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;222193&Product=3D=
winxp

    she's running XP Home so I don't think I can use gpedit.msc


    "Rich"  wrote in message news:4136b649{at}w3.nls.net...
       The LastGood directory is used to save a known good configuration =
after=20
  a
    config change in order to support the boot option to boot to the =
last=20
  known
    good config.  It would not be an appropriate new location for the =
DLL=20
  cache.

    Rich

      "Rich Gauszka"  wrote in message
    news:41369d45$1{at}w3.nls.net...
      I'll have her do that. She has a =
Windows\LastGood\System32\dllcache
    folder.
      I tried searching the knowledgebase and saw that one could change =
the
      location of the dllcache folder so I was assuming that could be =
the=20
  cause.
      I've tried searches on XP and LastGood but just found instances =
where
    people
      mentioned the directory. I'll have to wait for her to bring her PC =
so I
    can
      check the registry settings for the location of the dllcache

      "Rich"  wrote in message news:41369672$1{at}w3.nls.net...
         There is a windows\system32\dllcache directory unless some disk
      corruption deleted it.  My suggestion is to run CHKDSK /F /R, =
reboot,=20
  and
      then try again.

      Rich

        "Rich Gauszka"  wrote in message
      news:413623a3$1{at}w3.nls.net...
        I have a friend who attempted to upgrade to SP2 ( she has =
successfully
        upgraded sp1 and all subsequent critical patches ).

        While sp2 was in the process of backing up her files she =
received the
      error
        message

        Cannot copy Windows\System32\dllcache\mshtmled.dll and she can't =

  proceed
        from there ( RETRY or Cancel).

        I had her check her folders and she doesn't have a
      Windows\System32\dllcache
        folder.

        She does have a Windows\LastGood\System32\dllcache folder but =
the
        mshtmled.dll file  is not in that folder either.

        I doubt this is as easy to fix as copying some files to the =
dllcache
      folder
        as the dllcache folder seems to involve the Windows File =
Protection
      Feature.

        Besides Cancel and Retry to the error message she did have an =
option=20
  to
        point to the WIndows CD or directory where the System32 files =
are
    stored.
        Can I just copy the I386 files from a XP CD?  She doesn't have =
the
    ability
        to do this as she only has a Recover ( blast everything away CD)

        Any help is appreciated.





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   SCANNOW
will replace any =
file that=20
doesn't have a hash in the signed catalog.  All protected files =
released by=20
Microsoft are in a signed catalog so it should not revert anything that = is=20
valid.
 
Rich
 

  "Rich Gauszka" <gauszka{at}hotmail.com>">mailto:gauszka{at}hotmail.com">gauszka{at}hotmail.com>
wrote =
in message=20
  news:413743ad$1{at}w3.nls.net...I=20
  just looked it up and it will repopulate the cachehttp://s" target="new">http://s=">http://support.microsoft.com/default.aspx?kbid=3D310747">http://s=
upport.microsoft.com/default.aspx?kbid=3D310747I=20
  once made a computer unbootable using SFC but that was with 2K so I'm =
a=20
  bit gunshy on using it.Can I assume using
the SCANNOW =
won't revert=20
  any crtical update files?She has a Sony Vaio and they only =
provide a=20
  'blast your PC recover CD" so I'll have to use get her a copy of =
the=20
  system files on a
CD"Rich"
<{at}> wrote in message =
news:41373c86$1{at}w3.nls.net...=
  =20
  I think that SFC /SCANNOW may repopulate the cache.  I'm not=20
  sure.Rich  "Rich
Gauszka" <gauszka{at}hotmail.com>">mailto:gauszka{at}hotmail.com">gauszka{at}hotmail.com>
wrote =
in message=20
  news:41371761$1{at}w3.nls.net...=
 =20
  I did find a knowledge base article on replacing files in the=20
  dllcache.  http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;555047&=
amp;Product=3Dwinxp">http://support.microsoft.com/default.aspx?scid=3Dkb;=
en-us;555047&Product=3Dwinxp =20
  It states that WPF cache is not protected and so it appears that I=20
  can  easily re-create it after running a chkdsk ( I had her =
run virus=20
  scans  already ) . I guess I should check the registry =
settings for=20
  cache size etc  at  http://support.microsoft.com/default.aspx?scid=3Dkb;en-us;222193&=
amp;Product=3Dwinxp">http://support.microsoft.com/default.aspx?scid=3Dkb;=
en-us;222193&Product=3Dwinxp =20
  she's running XP Home so I don't think I can use =
gpedit.msc =20
  "Rich" <{at}> wrote in message news:4136b649{at}w3.nls.net...&nbs=
p;   =20
  The LastGood directory is used to save a known good configuration =
after=20
  a  config change in order to support the
boot option to =
boot to=20
  the last known  good config.  It
would not be an =
appropriate=20
  new location for the DLL cache. =20
  Rich    "Rich
Gauszka" <gauszka{at}hotmail.com>">mailto:gauszka{at}hotmail.com">gauszka{at}hotmail.com>
wrote =
in=20
  message  news:41369d45$1{at}w3.nls.net...=
   =20
  I'll have her do that. She has a =
Windows\LastGood\System32\dllcache =20
  folder.    I tried searching the
knowledgebase and =
saw that=20
  one could change the    location of
the dllcache =
folder so=20
  I was assuming that could be the
cause.    I've =
tried=20
  searches on XP and LastGood but just found instances where =20
  people    mentioned the directory.
I'll have to =
wait for=20
  her to bring her PC so I 
can    check the =

  registry settings for the location of the =
dllcache   =20
  "Rich" <{at}> wrote in message news:41369672$1{at}w3.nls.net...=
      =20
  There is a windows\system32\dllcache directory unless some=20
  disk    corruption deleted
it.  My suggestion =
is to=20
  run CHKDSK /F /R, reboot,
and    then try=20
  again.    =
Rich     =20
  "Rich Gauszka" <gauszka{at}hotmail.com>">mailto:gauszka{at}hotmail.com">gauszka{at}hotmail.com>
wrote =
in=20
  message    news:413623a3$1{at}w3.nls.net...=
     =20
  I have a friend who attempted to upgrade to SP2 ( she has=20
  successfully     
upgraded sp1 and all =
subsequent=20
  critical patches
).     
While sp2 =
was in the=20
  process of backing up her files she received
the    =

  error     =20
 
message     
Cannot copy=20
  Windows\System32\dllcache\mshtmled.dll and she can't=20
 
proceed     
from there ( RETRY or=20
 
Cancel).     
I had her check her =
folders and=20
  she doesn't have a   =20
 
Windows\System32\dllcache     =20
 
folder.     
She does have a=20
  Windows\LastGood\System32\dllcache folder but=20
  the     
mshtmled.dll file  is not =
in that=20
  folder
either.     
I doubt this is =
as easy=20
  to fix as copying some files to the
dllcache   =20
  folder      as the
dllcache folder seems =
to=20
  involve the Windows File Protection   =20
 
Feature.     
Besides Cancel and =
Retry to the=20
  error message she did have an option =
to     =20
  point to the WIndows CD or directory where the System32 files =
are =20
  stored.      Can I
just copy the I386 =
files from=20
  a XP CD?  She doesn't have the =20
  ability      to do
this as she only has a =
Recover=20
  ( blast everything away
CD)     
Any =
help is=20
 
appreciated.

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