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echo: nthelp
to: All
from: Rich
date: 2004-09-01 20:52:36
subject: Re: XP Sp2 - need help

From: "Rich" 

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   There is a windows\system32\dllcache directory unless some disk =
corruption deleted it.  My suggestion is to run CHKDSK /F /R, reboot, = and
then try again.

Rich

  "Rich Gauszka"  wrote in message =
news:413623a3$1{at}w3.nls.net...
  I have a friend who attempted to upgrade to SP2 ( she has successfully =

  upgraded sp1 and all subsequent critical patches ).

  While sp2 was in the process of backing up her files she received the =
error=20
  message

  Cannot copy Windows\System32\dllcache\mshtmled.dll and she can't =
proceed=20
  from there ( RETRY or Cancel).

  I had her check her folders and she doesn't have a =
Windows\System32\dllcache=20
  folder.

  She does have a Windows\LastGood\System32\dllcache folder but the=20
  mshtmled.dll file  is not in that folder either.

  I doubt this is as easy to fix as copying some files to the dllcache =
folder=20
  as the dllcache folder seems to involve the Windows File Protection =
Feature.

  Besides Cancel and Retry to the error message she did have an option =
to=20
  point to the WIndows CD or directory where the System32 files are =
stored.=20
  Can I just copy the I386 files from a XP CD?  She doesn't have the =
ability=20
  to do this as she only has a Recover ( blast everything away CD)

  Any help is appreciated.=20


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   There is a =
windows\system32\dllcache=20
directory unless some disk corruption deleted it.  My suggestion
is = to run=20
CHKDSK /F /R, reboot, and then try again.
 
Rich
 

  "Rich Gauszka" <gauszka{at}hotmail.com>">mailto:gauszka{at}hotmail.com">gauszka{at}hotmail.com>
wrote =
in message=20
  news:413623a3$1{at}w3.nls.net...I=20
  have a friend who attempted to upgrade to SP2 ( she has successfully=20
  upgraded sp1 and all subsequent critical patches
).While =
sp2 was=20
  in the process of backing up her files she received the error=20
  messageCannot copy
Windows\System32\dllcache\mshtmled.dll =
and she=20
  can't proceed from there ( RETRY or
Cancel).I had her =
check her=20
  folders and she doesn't have a Windows\System32\dllcache=20
  folder.She does have a
Windows\LastGood\System32\dllcache =
folder=20
  but the mshtmled.dll file  is not in that folder =
either.I=20
  doubt this is as easy to fix as copying some files to the dllcache =
folder=20
  as the dllcache folder seems to involve the Windows File =
Protection=20
  Feature.Besides Cancel and Retry to the error message she did =
have an=20
  option to point to the WIndows CD or directory where the System32 =
files=20
  are stored. Can I just copy the I386 files from a XP CD?  She =
doesn't=20
  have the ability to do this as she only has a Recover ( blast =
everything=20
  away CD)Any help is appreciated. =


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