From: "Rich Gauszka" 

Something happened. The person this happened to is a very timid computer
user so she wouldn't have done that.

"Geo."  wrote in message news:4136ebad{at}w3.nls.net...
> "Rich Gauszka"  wrote in message
> news:4136904d$1{at}w3.nls.net...
>
>> Already did that. Her settings show system and hidden folders. She has
>> the
>> Windows\LastGood\System32\dllcache folder but not a
>> Windows\System32\dllcache. Unfortunately SP2 wants the later. I've
>> extracted
>> the SP2 files and can run the update without a backup but with her
>> initial
>> troubles I'm hesitant to do that
>
> someone must have manually disabled file protection and deleted the
> dllcache
> directory (probably to save disk space) for that to be the case. Solution
> I
> think will work, create a dllcache directory and start the file protection
> service then run the sp2 update.
>
> Geo.
>
>

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