TIP: Click on subject to list as thread! ANSI
echo: win_access
to: DON BOMER
from: TONY TOEWS
date: 1996-12-22 10:42:00
subject: Publications

 -=> Quoting Don Bomer to Keith Sayers <=-
 DB> Don't know, I'm in Saudi Arabia :-)  Once the MS support line was 
 DB> staffed by what I considered "snot nosed kids" that thought they knew
 DB> it  all.  Years ago one of the ladies at work, who I trained in MS Word
 DB> (DOS), found a bug in printing columns.  Since the report was for a 
 DB> government proposal that was very important to us she was insistent 
 DB> that she get an answer.  The "support rep" treated her badly.  Luckily
 DB> she got his name.  When I got finished with his bosses boss we got 
 DB> results.  
Good for you guys.  I hardly even bother phoning for support anymore.
 
 DB> There are a LOT of helpful experts on the UseNet NewsGroups for
 DB> Access.  Give them a try...
True.   Also visit the knowledge base at www.microsoft.com/kb.  That's
the first place I always look when I get a question.  Also try
www.dejanews.com as they archive the last 2 or 3 months worth of
newsgroups.  By going into advanced queries you can tighten your search
down to a specific newsgroup or group of newsgroups.  A few other search
engines also archive the newsgroups.  Also visit some of the Access tips
pages.  I maintain links to Access related sites although it's by no
means comprehensive.  However those other sites I'm linked to will cover
all available sites.  See www.granite.ab.ca as a starting point.
I also use the Free Agent offline newsgroup reader and I save all the
messages I think may be of interest to me in the future.  For example
performance related, etc, etc.
Tony
--- Blue Wave/Max v2.12 [NR]
---------------
* Origin: Vermilion Lighthouse, Vermilion, Alberta (1:3413/107)

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