In a reply to Matt S. you wrote---
 RM> Of COURSE they share the problem of quality of incoming
 RM> materials; that wasn't the issue!  The issue raised is that
 RM> a tv doesn't reach out and fiddle with the assembly process!
 RM> How good would tvs be if each tv could elect to accept, or 
 RM> NOT accept, vital components?  How about tvs that can absent
 RM> themselves from the assembly line on days of their choice?
Deming states that this problem only accounts for about 15% of the quality 
problem, 85% comes from poor management.
"The final thing to remember about quality is that, as Dr. Deming says of the 
business world, the responsibility for quality ultimately rests with top 
management.  Only the leaders of the educational system can establish the 
commitment to quality and prescribe the definition of quality.  Only they 
have the power and influence to provide employees with the support needed to 
deliver quality products and services to customers." Pg 2-11
"The Team Handbook for Educators" by Joiner
I will, as time allows, post more from this book.  I do thank you for your 
questions-statements-etc.. They help me reflect on what I have read, seen, 
and used in my classroom.
--- Maximus 2.02
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