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echo: suprafax
to: ELDEN FENISON
from: PATRICK MOORE
date: 1996-06-03 09:54:00
subject: FLASH-ROM UPGRADE

EF>I have two of your SupraFaxModem 28.8 externals.  I recently
EF>downloaded your beta flash upgrade and attempted to intall it into my
EF>modems.  One modem worked fine, but the other consistently choked on
EF>the upload.
EF>My concern is that the modem with the problem may be defective.  I
EF>followed exactly the same procedure on the second modem as I did the
EF>first, and even switched it over to the same serial port.  The Xmodem
EF>upload started out alright, but then I got a "timeout" and the upload
EF>aborted.  I tried this at least a half a dozen times, reloading the
EF>original flash code after each failed attempt.  It aborted at the
EF>same place each time.  I even set my baud down to 9600 and tried it,
EF>with no success. The fl_1200.exe did work fine to reset the flash
EF>code back to the original state.
        What do ATi3 and ATi7 report on the unit that does not flash
        up to the current code?
        Have you tried flashing again after using the FL_1200.exe
        to flash it successfully?
CMPQwk1.42 331ūSupra is now the COMMUNICATIONS DIVISION of DIAMOND MULTIMEDIA
--- FLAME v1.1
---------------
* Origin: Supra BBS - Technical Support is "SUPRA CORP" (1:357/4)

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