TIP: Click on subject to list as thread! ANSI
echo: win32
to: FRANK RAMSEY
from: DOUG SHARP
date: 1997-10-03 08:52:00
subject: Remote Control

-> Looking for a remote control solution for the helpdesk.
-> You know the need, 20-30 folks who need to RC to 1000's of workstations to 
take
-> control and help.
-> In your experience, what is the product we should use?  And rough idea 
what it
-> would cost.
What clients, Frank? In my experience the IBM Trivoli (sp) stuff tends
to cross platforms well and lets you do a lot of remote control and
other distribution functions. There are others but choices depend on
servers and client software and if RAS is needed. 
Doug Sharp 
Desktop Micros
dwsharp@deskmic.com
--- Platinum Xpress/Win/Wildcat5! v2.0
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* Origin: Desktop Micros - Computers, Networks & Data Communicat (1:232/302)

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