Darren, at 12:04 on Jul 15 1995, you wrote to Bill Grimsley...

SH> I think 2 years for supposedly USR's flagship is still a bit rude when
SH> they give their "cruddier model" 5 years.

BG> Yeah, a sentiment echoed by quite a few Courier owners in USR_MODEMS
BG> too. Their reasoning seems to defy logic.

DB> I don't know what their reasoning is but I imagine the Courier is used in a 
DB> lot of installations for 24 hours per day, where the Sportster is more an 
DB> end user modem, only used a few hours a day. 

Can't be that, the Courier line is basically their flagship, and it makes
no sense to offer a lesser warranty on those than they do on their budget
models.

DB> Apart from that, we had two Couriers that dropped dead within 2 months, so 
DB> maybe they have a higher failure rate and they simply cannot guarantee them 
DB> for more than two years. 

Solid-state devices generally fail within the first three months though. 
If they last that long, chances are that they'll more or less last forever.
 
DB> Besides, who buys a modem and keeps it for 5 years anyway :-)

True, that's a very good point.  :)

Regards, Bill
@EOT:

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