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from: ANONYMOUS
date: 2015-10-27 03:57:00
subject: The MyCleanPC SCAM!

http://spywarepreventionguy.com/tag/mycleanpc-scam/

First, if you found this review from eZine Articles, I apologize for
not writing about the most important findings I know about MyCleanPC,
but eZine Articles will not allow you to write any negative
information in articles they publish (even if it is true), so I had to
tap dance around the subject, and hope the reader can read between the
lines. But now that you are here, you will soon discover what I really
discovered about MyCleanPC.com.

As an IT Specialist performing computer maintenance in Hawaii on a
daily basis, I routinely remove viruses and malware from home and
business computers. If you ask me, it seems that the problem is
virtually epidemic with about 7-8 out of 10 computers we check-in for
repair being infected. My point is that since we are in the business
of removing malware professionally, we know what works and what
doesn't, so what is up with MyCleanPC.com? Are their sensational
claims true? MyCleanPC.com is basically a landing page to direct
people to download their real product which is called CyberDefender.
To be up-front and blunt, as professional PC Techs, we would “never”
use software such as CyberDefender to disinfect a PC, so why would
you? In fact, customers often pay us to remove CyberDefender products
because of the deceptive annoyances this software employs, much like
what you would find in a rogue or fake antivirus program. While
CyberDefender is not an outright fake product and works to some
degree, it is in no way a serious contender in the malware removal and
registry cleaning software business. So how can I make this bold claim
and still sleep at night? CleanMyPC.com Review

First of all, the “real” contenders in the security software industry,
such as ESET, Kaspersky, Symantec, McAfee, Trend-Micro, Zone Alarm,
AVG, Computer Associates … and many more, all have their products
independently certified for product compliance and performance by an
accredited 3rd party company known as ICSA Labs. To this day, I have
never seen any mention of CyberDefender on their product list, which
you can check out for yourself on the ICSA Labs Product List. While
CyberDefender boasts about receiving many awards dating back to 2006,
“none” of these awards are from the big-3 certification companies such
as ICSA Labs, VB100, or AV Comparatives. It appears that the awards
were for the popularity of their product which is based on the number
of downloads, but this can be attributed to their aggressive TV and
Radio advertising, not the actual quality or effectiveness of their
products.

The folks behind MyCleanPC.com is a company called CyberDefender. It
is interesting to note that Cyberdefender is also behind another
website on TV and Radio called DoubleMySpeed.com which is a fraternal
twin of MyCleanPC.com. And for some reason, neither of these landing
page web sites lists the price you will have to pay for the actual
CyberDefender products they will soon prompt you to buy. But one thing
is for sure, they will not allow you to activate the additional
products I call the “alleged cure” until you whip out your credit
card. First they will entice you into their claws by offering a free
diagnosis by prompting you to download a file currently named
“InstallCyberDefenderREG-016707.exe”, but then you will have to “pay
first” before you can activate the additional products that “allege”
to be able to remove the threats it finds.

So why not first try one of the better known companies such as
Symantec, McAfee, or Trend-Micro, etc that offers free online scanning
tools as well (with some removal capability), after which you can then
decide if you want to go forward and use their “free trial” software
to try their full-featured product before you buy. CyberDefender only
offers free scanning, it will not treat or cure anything until you buy
first, which you can figure out by reading the blurb below which is an
excerpt from their website about this download.

“The free download of CyberDefender Early Detection Center, Registry
Cleaner and other trial product versions are intended to diagnose your
computer and identify threats and/or errors that could be eliminated
by the same or multiple CyberDefender products after purchase and
activation. CyberDefender Early Detection Center download includes
free Anti-Virus which does not require payment and will remain active
as long as the software is not uninstalled. Computer performance
improvements may vary depending on the software you are using and
other multiple factors outside of our control.”

Notice how they say “that could be eliminated”. Virtually all the
serious contenders provide instantly downloadable “free” trial
versions without any limitations other than the length of the trial
which usually lasts about 3o days. So why would you take a chance with
an “uncertified” diagnostic-only program that you have to pay for
first, when there are plenty of free trial, full-featured, certified
products readily available. Also, the “real” security software
companies all provide enterprise products for corporate business
customers, while CyberDefender only seems to target unwary consumers.
Show me one big company that consistently uses CyberDefender products
and I will bow down.

The bottom line is that this company has a pattern of advertising
their product for a short period of time until they get found out,
then soon after they just switch to their other name. Then after a
while they will start all over again. They just keep rotating their
ads for the same lame CyberDefender product under different names all
over the country. If their products were really that great, PC
Technicians everywhere would be using, promoting and selling it
themselves, and I do not know one single PC Tech who ever has. Much of
the reputable software we use doesn't cost much, and some is outright
free!

The initial combination of CyberDefender products you will be prompted
to purchase is affordably priced around $49.00. But they can be fairly
aggressive about their backend support product called the
“CyberDefender Live Help Desk” which is considerably higher. Many of
the complaints we read about involve the poor performance and
unreliability of their products, not to mention substandard customer
service. Some just wanted to learn how to remove CyberDefender, and
when a customer calls to complain, you might find yourself being asked
to whip out your credit card again before they help you. This is when
you may be pressured to buy the “CyberDefender Live Help Desk” product
I mentioned before. Some frustrated CyberDefender customers who were
reluctant to spend any more money would be left on their own. In
Hawaii, many of these CyberDefender victims ultimately end up becoming
our customers, so we try and educate them to avoid ever being put in
this position again. I just wish the local TV and Radio Stations would
do more to protect their listeners and viewers from these advertisers
that over-promise and under-deliver . Checkout the Ripoff Report to
read some of the complaints about CyberDefender yourself. Conclusion

While CyberDefender is definitely ‘NOT” an outright fake security
product, I firmly have reason to believe that it is surprisingly close
to one. There are many reasons why a computer could be slow, and some
of them can be solved very easily with no software at all with just a
few Windows tweaks, something CyberDefender may actually be able to do
for you, but not as if it were some miraculous program which they want
you to believe. But other problems cause by severe infections is where
I can assure you that CyberDefender will fail you. It is not very
effective, which is probably why it has never been submitted for
certification, and it is certainly not a product that could remain on
the market by word of mouth alone with all the complaints. It is
probably why they rely on sensational TV and Radio ads to market their
product. The reality is that there are just too many similarly priced,
reputable alternatives you can use than to take a chance with their
product. So, in my opinion, MyCleanPC.com or DoubleMySpeed.com
(whatever you know them by) which is powered by CyberDefender makes
exaggerated claims about their product which doesn't serve to help
most people with their real computer problems, making CyberDefender a
company to be exposed and avoided. fetus stump tram lg stew pickup
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