SH>5) Could you explain to me why, when I told you I didn't like you
SH>telling me how many modems I should be selling you swore and cursed at
SH>me, calling me a "f***ing a**hole backyarder with a mobile
phone".  (PS.
SH>Does this make you a professional? )

Yeah this is pretty much typical of his attitude from what I've seen.
There's 2 John Richs:
1) the friendly guy who wants to sell you a modem, and
2) the rude abusive one who has already got your money.

--- Ezycom V1.10