SH> 1) Could you tell me why you crap on about austel
SH> approval, and then sell modems that are not approved?

JR> I don't "crap on".

Corse you do, and are at times rather economical with the truth too.

JR> I follow AUSTEL requirements for selling
JR> both approved and non-approved modems.

Not always, you didnt atleast once in here this week.

JR> I believe that others should also follow these requirement,

Corse many of the others feel you should follow the requirements
on commercial advertising in fido echoes. You flout those far worse
than most tho. So its a tad rich trying paint yourself as some very
law abiding person just trying to ensure everyone is too.

JR> otherwise it is unfair competition.

Presumably thats how they feel about your commercial advertising on
Fido when they dont. In fact I know damned well thats how they feel,
coz they have said so repeatedly.

SH> 2) Could you tell me why you don't mention the non-austel
SH> approved status of some modems (as is the legal requirement)
SH> when trying to push them on to people?

JR> This is blatently untrue!

Fraid not, I have been watching for it lately
and caught you at it more than once John.

SH> And we do not "push".

Not once, not even in Aust_Modem ?  Yeah, right.

And you were clearly trying do just that with Scott himself.

SH> 3) Could you explain why you rang me, pretended to be a
SH> customer, quizzed me about price, then said "Oh but *WE*
SH> can sell to you at $xxxx - those other suppliers are morons".

JR> Asking about prices is not "pretending to be a customer".

Fraid so John, its the usual rather shonky business
practice. Tho you certainly arent alone in doing that.

JR> it is a normal business practise to advice
JR> potential customers of ones prices.

But not to pretend to be a potential customer of theirs first.

SH> 4) Could you explain to me what right you have in telling
SH> me how many modems I should be selling in a month?

JR> I think you missed the point, and are still missing the point.

The point is dead obvious to me John, you are clearly a graduate
of the Dodgy Brothers School of Charm and Diplomacy and managed
stuff your prospects with Scott comprehensively. Hilarious |-)

JR> I advised you of how many modems some of our other
JR> small dealers were selling per month. You seemed to
JR> take exception at being classed a small dealer.

Or your skills in diplomacy/tact/salesmanship need lots of work John.

SH> 5) Could you explain to me why, when I told you I didn't like
SH> you telling me how many modems I should be selling you swore
SH> and cursed at me, calling me a "f***ing a**hole backyarder with
SH> a mobile phone". (PS. Does this make you a professional? )

That what John was taught in Diplomacy 101 |-)

Corse Dodgy Bros School of Charm and Diplomacy may well regard
John Rich as one of their most spectacular failures too |-)

JR> Again you forgot to mention that it was you who started the swearing
JR> by swearing at me after the "small dealer" and sales per
month stuff.

But John, Tact 201 teaches you to take it on the chin when your sales
technique has blown up in your face. It doesnt help to swear back boy.

JR> However, you are correct that there
JR> was no point in me swearing back at you.

You could say that. Be fascinating to have been a fly on the wall and been
able to observe how much you doing that triggered Scotts email here |-)

SH> 6) Could you explain to me why I should listen to someone like
SH> yourself who phones me up, impersonates a customer, tries hard
SH> (!) to sell me some modems, abuses me, and hangs up in my ear?

He does have a point you know |-)

JR> Yes.  This whole paragraph (6) is untrue
JR> (except for the calling you and hanging up on you parts).

Oh bullshit, you admit as much yourself. It you really did want
Scott as a reseller of your modems it aint exactly a terrific
idea to try impersonating a customer at the start of the call.

JR> So, you should listen to someone who can supply
JR> you the same or better product at a better price.

Or you managed to get so far offside with your pathetic sales technique
that he likely wouldnt be interested even if you doubled his margins.

SH> 7) Could you explain to me why anybody should want to buy from you due
SH> to your obvious and blatant disregard for keeping to the non-commercial
SH> rules in a number of echoes (ohh..  aust_trading, aust_modem come to mind -

JR> Again this is not true.

Corse it is.

JR> Please quote some of these messages made in the past 6 months.

No thanks, not worth the trouble.

JR> And obviously thousands must be buying as we
JR> are delivering all  the modems we can get,

Corse one possible explanation for that is they
arent aware of your Dodgy Brothers practices. Yet.

Even the endless series of spivs and con men that traipse thru the
Investigators etc manage to con some of the people some of the time.

JR> and have just confirmed another 2 orders for total
JR> of 1,000 units a month (2 x 500 OEM 1414 internals).

What about the steak knives ?

--- PQWK202