TIP: Click on subject to list as thread! ANSI
echo: usr_modems
to: Terry S
from: Bob Juge
date: 1996-04-19 10:54:12
subject: SDL-0496.EXE, a disguise

TS> Denies that there IS a problem, as several USeless Robots have done
 TS> to me voice, before and after their lies PO'd me to no end, and as
 TS> one of them implied but came just short of outright stating in the
 TS> Fido USR echo.

I'm having no problem here, and aside from you, I haven't heard of anyone
having problems such as you describe.

 TS> This is supposed to be a non-Beta release of working commercial
 TS> software.  The USeless cRooks in their other department even charge
 TS> money for adding one small RC network to daughterboard modems,
 TS> without which the CID features don't function.  Alternatively, they
 TS> promote modification of the modems in the field in such a way
 TS> that use on normal phone lines becomes illegal.

USR hasn't "promoted" field modification of daughterboard
V.Everythings - in fact their recommendation has been to have the work done
at USR.  They plainly have stated that customers doing the mods themselves
will void the modem's remaining warranty and violate FCC requirements. 
Terry, there are few if any manufacturers who've done more to help out
their past customers than USR.  
 TS> If they can't be honest about the code defects, they should be paying 
 TS> modem owners to help them sort out the problem.  I've spent much
 TS> more time making absolutely sure that nothing other than 123SDL code
 TS> is causing the defective operation I've seen than I would had the
 TS> USeless Robots admitted they had a problem, and suggested a possible
 TS> timeline for fixing it.  They have yet to do either, but have
 TS> suggested that they'd have had phones ringing off the hook if the
 TS> defects in code were real.  

It's tough to admit a flaw one out of hundreds of thousands of users is
experiencing.  It's difficult to imagine that the whole army's out of step
except for Terry S.

 TS> You've known me long enough to know how rarely I get this flaming
 TS> mad at a vendor for acting as the Skokie dunces and liars are doing
 TS> over this.
 
I've read you posts long enough to have become *real* tired of your
flaming.  Take your expletives, name calling, and malcontent elsewhere. 
PLEASE.

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