TIP: Click on subject to list as thread! ANSI
echo: aust_ads
to: Glenn Alderton
from: Rod Speed
date: 1995-10-01 07:33:04
subject: HDD SPECIALS

GA> Hmmmmm. Isn't it against the banks policy to
GA> charge users more for using credit card facilities

RS> That was scrapped as part of them being allowed to charge
RS> fees for their credit cards. They had to agree to allow that.

GA> They did, well why didn't the banks tell that to me,

Essentially because it suits them if you continue to operate
like that, think you cant surcharge a card transaction.

GA> and then why did they tell a Business Associate that it was not
GA> permissable to charge more on credit card purchases than cash.

Thats most likely the usual problem that the banks have always had,
getting the info reliably out to all their staff. They are completely
bloody hopeless. There was one example just recently when one APC did
a survey on computer banking services, where some of the staff adamantly
denied that they had one, on one occasion there was even a large poster
pushing it on the wall in the particular branch |-)

GA> Banks, don't you love them :-)

True, they are actually by far the worst example of brainless
bureaucracys that you can find outside the true public service.

GA> I suppose you could go around it by pricing at 1 price and reducing it
GA> for cash sales, but I suppose a customer will look at those higher than
GA> normanl prices and go elsewhere.....catch 22.......solution, unknown

You are perfectly welcome to completely unambiguously advertise a
surcharge for card transactions now if you want to. Yes, you risk
people deciding to take their business elsewhere to places that dont.

--- PQWK202
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