Charlie Vanderford wrote in a message to Larry Virgil:

 > ERROR (27) Modem reports block erase error

 CV> Larry, two USR V.Everything modems in our PC user group were zapped
 CV> sterile while trying to flash using the 4/29/96 code.  Both give
 CV> the same error (27) stated above and are now dead modems.  Trying
 CV> to initialize the modems from any comm program gets you the
 CV> following: 

 CV> "SDL 4 Meg Loader is now resident.  Firmware download is
 CV> necessary." 

 CV> I called USR yesterday and was given an SRO# to return the modem
 CV> for an EPROM change.  According to USR, that's the only action that
 CV> will fix the V.Everything after trying to flash the 4/29/96 code. 
 CV> Although, some folks in my PCUG have been successful, others have
 CV> not.  My recommendation is NOT to attempt flashing this faulty code
 CV> in your modem until USR corrects the problem.

The fault lies with the flash ROM in those modems that won't load the 4/29
code, *not* the 4/29 code.  Those modems that report "block erase
errors" will have to be returned to USR to have their defective flash
ROM replaced. Apparently the 4/29 code, which is larger than any previous
code, exposes flaws in some (but not all) flash ROMs.  It's a warranty
matter.

                                   - Bob
Internet  : bob{at}juge.com

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