-=> Quoting Rod Speed to John Tserkezis <=-

Hello Rod,

 JT> I work with a company that the salespeople thought it would be fun
 JT> to sell yumcha modems.  I have to fix them.  If they are not under
 JT> warranty, (where they are sent to the supplier) they are written off.

 RS> Just like most computer components are that fail outside warrantee.
 RS> And they are cheap enough at sub $200 money so thats no big deal.

 I'd rather not have to worry about that if I can avoid it.

 RS> AND quite a few of them have FIVE year warrantees too, so its not very
 RS> likely that you will be caring at all if it fails outside warrantee.
 
 I'd rather not have the thing fail in the first place.  All is well and good
if they have a long warranty, and some even don't argue with you if you take
it back.  But I'd rather not have the thing fail in the first place. 

 JT> Without being derogatory to anyone, the only comment I
 JT> can make about the yumcha's is that they are nothing short
 JT> of completely and absolutely fucked in every way imaginable.
 JT> They wouldn't be suitable even for a suppository.

 RS> Thats crap John, some do work fine.

 Each to their own, I would rather not have anything to do with them if I can
avoid it.

 RS> You want to watch it too, you say you say that to the customers
 RS> who return a modem. They can pull the plug on people who do that.

 Not in front of customers Rod.  Then again, it gets hard if sales promised
them the earth when they bought revision 1 of the crap-o-matic, where I would
have advised the shitbox revision 3 would be a much better purchase for their
purpose.
 Even cheapskate customers would be happy to pay more for equipment that WORKS.
 
 PE> BTW, someone has called about 5 times in the last hour, and
 PE> is getting a fax connection, which is taking about 10 minutes
 PE> before it drops out. You aren't trying out a shit-box USR are you?
 
 JT> Yes I am, but no it wasn't me calling.  Either way I wouldn't wait
 JT> 10 minutes before trying again.  My tolerance to non-functional
 JT> modems at the moment is almost nil no thanks to the banksia,

 RS> There certainly is some evidence of steam coming out the ears |-)
 
 It shows eh?

 JT> I would wait maybe 10 seconds before chucking the thing out the window.

 RS> Might make it a bit hard to get your money back from the Modem
 RS> Superstore |-) 

 It's staying plugged into my pooter thank you very much.  I said it was coming
back if it pisses me off in any way.  But all the teething problems have been
ironed out with the USR so far, and I have had nothing but success with it.
 It stays.

 JT> BTW, anyone want my banksia?  Four rom upgrades, one board mod and
 JT> much head- banging-against-walls later, I'm rid of the thing like
 JT> one would be glad to be rid of a tumor.  Suitable as comfortable
 JT> suppository. Caution, extended use may cause brain damage.  Going cheap.

 RS> Chuck it out the window |-)

 Interestingly enough, while I was talking to banksia about it, I asked what
problems they had with that model, he said after the rom and motherboard mod
upgrade, they were OK.
 While he was talking, his voice said "good good good" but the
expression on
his face was interesting.  It was the exact same expression that I used to
make while trying to justify the customers' purchase of the crap-o-matic rev1.
 Subtle, but I recognisable.

 As far as I can tell, if you do an AT&F and don't fuck with the settings, it
is OK.  OTOH, changing anything to fix one problem is like moving your foot
out of the way to avoid being shot at, but unavoidably shifting your OTHER foot
into the same position.

 Regards

John Tserkezis, Sydney, Oz. Fidonet: 3:712/610  Internet: jt{at}suburbia.com.au

... He who hesitates too long, must change his underwear.
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