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echo: suprafax
to: DALE FRAMELI
from: PHILLIP BARKER
date: 1996-12-29 21:53:00
subject: Supra / ISP Problem

Hello, Dale!
Although I'm not Patrick, I may be able to help.
DF|  Patrick, Hello!
DF|    I have an Amiga 3000/060, a pair of 28.8k/33.6k SupraFAXmodems and a 
115
DF|  multi-port serial card.  I'm having a problem (very frustrating) with my 
I
DF|   I hope this is just a problem with my INIT string, maybe you can tell 
e
DF|  that's what it sounds like to you...
Usually thats not the case in my experience.
DF|    The main problem has been with getting connected and staying 
connected..
DF|  Half the time I cannot complete the logon process, as my automated 
cript
DF|  gets me past the name and password stage...  Sometimes when I have the 
spe
DF|  turned on, I can tell by the sound that things are not going as they 
shoul
DF|  The other half of the time, I get connected just fine, (using the
DF|  same automated script), but then get dropped anytime there's a lull in 
dat
DF|  transfer :(  i.e. If I try to configure something while online, try to 
use
DF|  CUSeeMe, or read online docs, I'll get dropped within just a few 
econds,
DF|  literally...
Is it possible for you to single-step through the scripted routine to
determine *exactly* where things go wrong? Does your ISP use PAP/CHAP or
some other form of authentication?
DF|    If, on the other hand, there are alot of graphics on the screen, or I 
am
DF|  downloading multiple files, then the chance of a dropped carrier is 
lessen
DF|  greatly, (though it can still happen).  There aren't alot of retrains...
DF|  a sudden drop :(
hmmm...
DF|    I'm using the INIT string suggested in the TermiteTCP manual:
DF|    AT&F2E1V1M1&C1&D2
thats a perfectly good init for proper hardware handshaking to your
serial interface.
DF|    Both of my 28.8k SupraFAXmodems (external), are flashed with 1.440-25 
an
DF|  both use the same init string.  I have tried switching ports and thus 
have
DF|  changed 'both' the phone line 'and' modem, but that didn't solve the 
probl
DF|   I even tried re-flashing the modems, but that made no diff either :(
I suspect your scripted-logon routine is broken. Is it a canned one
provided by TermiteTCP? If so, your scripting-method may have been
tailored for use with a completely different authentication method.
DF|    Unfortunately, my ISP has no concept of what an Amiga
is, and can offer DF|  explaination.  I have asked what brand modem
their using, but have yet to DF|  back from them.  I assume they have
28.8k/33.6k USR's.
Sounds like your ISP may need help with customer relations. 8-^)
DF|    Can you suggest any changes to my INIT string that might make for a 
bett
DF|  more reliable connection?  Or does this sound like something else might 
be
DF|  problem?
Your init looks perfectly good. I wouldn't reccommend changing it.
Try fiddling with the scripting routines. Based on what you've said
I suspect it's broken.
Cheers!...Phil
 þ SLMR 2.1 þ In the wiring closet, no one can hear you scream!
--- WM v3.11/92-0603
---------------
* Origin: Microsoft resistance cell|Langlois OR|+1.541.348.2505 (1:356/22)

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