On Wed, 31 Dec 2014, Glenn Jarvis wrote to Mark Lewis:

-> we're on a windstream 3M/768k DSL out here 15 miles from anywhere
-> using barbed wire for our lines :lol:
->
-> is roberts a cable or dsl service?

 GJ> Rogers is cable ( they also operate cable tv, cell service, tv 
 GJ> stations, radio stations, magazines, and I have no idea what else 
 GJ> they have their fingers into these days). They are one of the 
 GJ> biggest providers in Canada.

ahhh... yeah, cable based operation...

 GJ> I'm currently connected via 30/d & 5/u  although it does get spotty

good luck getting DSL at that speed for a reasonable price... down here we're
paying $45/mon for 3M/768k and they're working on dropping 6M in but i don't
know what the upload will be... that's with windstream (used to be alltel and
hines before that)... then the other telco we have here, centurylink (used to
be sprint and before that carolina telephone)... we're expecting that 6M
upgrade to be the same price as the current 3M since they don't offer anything
less in this area AFAWK plus i should still be able to run my servers like i
always have :)

 GJ> at times with monthly downtime, modem resets, etc. Not to mention 
 GJ> their customer service is lousy, calling them takes an hour out of 
 GJ> your day while on hold. I'm looking to leave them come the end of 
 GJ> January.

i know how that customer service stuff is... i've been on both sides of it...
some with good companies and some with "not so good"... in the same way that
many over-sell their service, they also don't carry enough people to provide
the service and repairs that are needed... the worst thing is when they
outsource they stuff... but i'm sure i don't need to tell you anything about
that ;)

)\/(ark