Hi Walter ... on 11 Mar 97 at 16:15 you wrote,
 WL> My experience has been completely different.  The only Zoom modem
 WL> I've ever owned was one of the old 2400bps RPI units, but its
 WL> manual was no thicker than the "pamphlet" (actually a set-up guide)
 WL> that came with each of my Sportsters.  Based on what you wrote, I
 WL> take it the newer/better Zoom models come with more complete
 WL> documentation; that's good to know.
My Zoom 14.4 VFP modem is several years old but I understand that the
new Zooms still have a good sized manual.
 WL> The Sportster _manual_ is actually a text-file available for
 WL> download from USR's BBS...it may be on their Web or ftp site also,
 WL> but I've only looked for it on the BBS.  This text-file is large
 WL> and _very_ thorough, unlike the booklets that came packaged with
 WL> both the Zoom and the Sportsters.
Yes ... but many of us can't afford the LD charges to log on to USR's
BBS and don't have Internet access!  When you are paying the prices that
USR charge, they should also be able to include a decent manual without
you having to expend extra bucks to get a text file that you then have
to turn around and print on your 10 year old 9 pin dot matrix printer
costing more bucks for paper and ribbon :-((
 WL> I'd prefer that USR include the manual in the modem's retail
 WL> package, or at least make a printed manual available to registered
 WL> owners.  (Best, of course, would be for every manufacturer to
 WL> include both printed and text- file versions included with the
 WL> retail package.) Although the printed version has plenty of
 WL> advantages, I'll admit I'm spoiled by having documentation I can
 WL> search with a text-editor.
I agree with all your points above!  I don't see why they can't include
a diskette with the text version of the manual as part of the retail
package as well as the printed manual.  I sometimes will use Vern
Beurg's LIST programme to browse documentation but I still insist on
having the hard copy ... my yellow hiliter makes an awful mess on my
screen :-))
Thanks again for your message of comiseration :-))
Bye for now ... Bob
 * SLMR 2.1a *  
--- Maximus 3.01
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