Floyd Drennon wrote in a message to Bob Juge:

 BJ> Dump what?  A defective run of parts?  USR wasn't aware this would
 BJ> happen, Floyd.  Do you think they diabolically produced defective modems
 BJ> so they could subject unsuspecting users to having them crash during a
 BJ> future SDL load?

 FD> I don't think there's a conspiracy, and I know you can't say
 FD> anything as a beta tester.

????  There's nothing more to say, Floyd.  The beta testers did not see any problems.

 FD> However, if this got through their acceptance testing and their
 FD> beta testing without coming to light, before it was released to
 FD> the public, they need to take a real close look at both those
 FD> areas.

AFAIK, there's been only one perfect human, and He was crucified.

Joe F. and the USR Courier team try *very* hard to catch any bugs there may
be, but they are only human, and occasionally something slips by.

 BJ> I'd like to know how you would have prevented it.  None of the beta
 BJ> testers had defective units, and apparently the ones used in USR's DQ
 BJ> testing labs were OK too.

 FD> Then I'd suggest their test procedures are flawed.  They should
 FD> have at least one modem with various critical parts to test.  I
 FD> think you'll agree the flash rom is critical.

Hindsight is always 20/20, Floyd.  Have *you* _always_ been able to
anticipate and accomodate problems in your professional life?  Ease up.

                                   - Bob
Internet  : bob{at}juge.com

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