RM> Ok.. These are human failings which are not directly related
 RM> to the testing itself, but may be triggered by test results.
Actually, in his books for business (and industry) he gives numerous examples 
how the testing itself can lead to less productivity and quality.  The book I 
quoted is aimed specifically at education, this is why human failings are 
mentioned.
 RM> A little; some of my time working in industry involved an
 RM> overview of prevailing thought on process control, etc...
 RM> ___
Deming states that the method is where the most quality improvement comes 
from - good solid methods deliver a product that has high consistent quality 
without a need for rework or testing during the process.  
 
I hope to be able to post more of the book tomorrow - still haven't called 
them about it.
 
I think you will find it quite interesting.
 
Carl
--- Maximus 2.02
---------------