Hi Rene!
On 11-29-96 at 07:16:01PM, Rene Nieuwburg of 2:341/54 wrote to Alfred De 
Ruiter:
 RN>                                  ... I am really fed up with this
 RN> upgrade business. I tried to call Diamond UK about it and I never got
 RN> any further than the "waiting room" music. They really don't consider
 RN> international customers. I asked technical support if they could give
 RN> any email address or Fax but never got any answer. 
 RN> I decided not to buy the upgrade. Several have complained that it
 RN> doesn't reach alwsys the 33.6k. So I think it is just a waiste of
 RN> money for that could-be 17% gain.
 RN> I wait until the 57.6k standard comes out and will buy that generation
 RN> from the competition; they offer it as a flash-upgrade on one of
 RN> their present modems!. 
The 57.6k standard requires other conditions.  I don't think it will work 
between two similar modems in a BBS to BBS connection via voice-lines for 
example.
I am not famililar with Supra's representation in your Spain.  But I too am 
fed up with the Supra upgrade "process" from Canada.  There is no domestic 
support or a modem exchange program that the US sysops currently enjoy.  
After waiting over 2 weeks for a repaired modem, I had the experience of 
having the same damaged Supra returned to me!  
That is why I am looking seriously at Hayes' Business modem, 33.6k.   Check 
if you have a Hayes rep in Spain.  The current sysops price is quite nice at 
US$149.
..August
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