Russell Tiedt wrote in a message to Charles Angelich:

 RT>> I do build them often, and the amount of enjoyment lately has 
 RT>> been declining, mostly due to peoples, attitude, and 
 RT>> expectations. Also recently I don't have the time to sit down and 
 RT>> build a system at one sitting, which I prefer.

 CA> Understood. This is the buffer function that salesmanagers have 
 CA> provided for their companies. They eat the insults, inuendos, and 
 CA> other grief from customers so that it never gets to the production 
 CA> end of the business to create negative attitudes towards the work.

 CA> Possibly you could arrange for a 'buffer' of some sort who would 
 CA> be intelligent enough not to pass 100% of the customers
 CA> comments along to you?

 RT> Now that is a thought, worth considering.

That's what I did,  when I had "the shop".  It was called "T
& D",  the initials being the first initials of our last names. 
We're still at it personally,  though the business wasn't a
long-term-viable proposition,  having closed up in 1992.  It was a real
relief for me to not have to deal with customers,  suppliers,  and so
forth,  allowing me to concentrate on getting done what I thought needed to
get done.

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