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echo: suprafax
to: ALFRED DE RUITER
from: SIMON SLATER
date: 1996-11-29 17:19:00
subject: SupraFAXModem 288 PC upgrade

Hi Alfred! How are you?
24-Nov-96 10:07:17, Alfred De Ruiter wrote to Patrick Moore
          Subject: SupraFAXModem 288 PC upgrade
 ADR> Two weeks ago I have received the Supra upgrade ROM from
 ADR> Diamond UK. However, the upgrade ROM was not the correct one.
 ADR> In the UK and Holland is it only possible to upgrade the
 ADR> SupraExpress 288 to 33k6.
that is correct only the SupraExpress is supported at the minute.
I have though been informed that Diamond UK will in the future support
upgrades etc but not yet.
 ADR> I do not have a SupraExpress 288 but a SupraFAXModem 288 V.34
 ADR> PC pack. I do want to upgrade my modem to the new standard of
 ADR> V.34 (33k6).
 ADR> What is the procedure if I want to upgrade the modem in the
 ADR> U.S.A.?
the info is at Supra's web site but you'll have to phone Diamond UK
tech support for the pricing for european users. This is what I have
been told..
I have been in contact with UK/USA support for a month or so now
trying to get some sort of info on all this. it's hard going!
Lucky for me I don't need the upgrade but I know theres quite a few
that do need it and I'm trying me best to sort some type of FAQ out
for the European users.
BTW this is entirely volonatry and I don't work for Supra!
Regards Simon...
coole@compura.com
http://www.compura.com/coole/
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