RD>  CM> I think that they are undergoing some organazation
RD>  CM> changes. I ordered a part (which got lost) and waited
RD>  CM> a week for it to arrive. After I called a week later,
RD>  CM> they had still not processed my lost part complaint..
RD>  CM> Said they had been training new personel..
RD> Gee, this gets me REAL excited about the Diamond buy-out! (he said RD> 
sarcastically).
I sent in the fax form for upgrading a V.FC on sysop plan, on 9/9/96.
No response.  Sent again in mid Oct with a request they call or fax an "I got 
it" back to me--again, nothing.  Phone called them a few days ago--long wait 
on hold--they finally found my second order in the computer (nothing in their 
records about the first order at all).
Reason offerred for delay is that "we're backordered on that; it will be 2-3 
weeks still."
--- GEcho 1.11+
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