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echo: barktopus
to: John Beamish
from: Gene McAloon
date: 2004-01-11 14:34:24
subject: Re: Don`t buy MS Flight Sim....

From: Gene McAloon 

On Sun, 11 Jan 2004 00:22:27 -0500, "John Beamish"
 wrote:

>Fired?  Why?  If this was a pattern, maybe.  But a one-off thing like that?
>It's not even worth starting to fill out the paperwork.
>
>"Gene McAloon"  wrote in message
>news:atj100drlmd2e42me0fi2u4789fot62i76{at}4ax.com...
>>
>> Hopefully the clerk keeps his job and his dumb manager gets fired after
>the
>> company is sued by the inconvenienced customer.
>

My point was that if anyone gets fired it should be the manager, whose
policy the clerk was following, not the clerk.

And yes, if the disgruntled customer should file a lawsuit, you can bet the
manager will be gone, sacrificed for causing the company to defend itself
in a suit.  Even if the policy was from company headquarters, sacrificing a
lowly store manager would be almost routine rather than somebody higher up.

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