Bob is replying to John who replied to Christopher on 5 Sep 97 10:21pm
 JW> Hello Christopher,   You mentioned you have been waiting since 
 JW> June for your USR Sportster Voice 33.6 upgrade....is that a 56k 
 JW> upgrade for your modem
 JW>  
 JW> I had assumed since I had ordered my upgrade a week before the 
 JW> UPS strike, that the delay was due to shipping delays.  I 
 JW> intend to call their service support line Monday and ask what 
 JW> my shipping order number is - you can track your shipment on 
 JW> the internet on the Federal Express web site and I think the 
 JW> Post Office and UPS have something like that too.  I would 
 JW> definately call them, as your order may have been lost or 
 JW> misplaced, two months is a long time.  Have they charged your 
 JW> credit card yet?  They should not charge it until they ship it. 
 JW> I ordered my USR 56k upgrade on July 29th, supposedly I will 
 JW> get a brand new modem with the 56k chip as the old mother board 
 JW> could not support the new chip and made it buggy.  
 JW> Unfortunately, the www.usr.com web site does not have any info 
 JW> on orders you have made with the company (now owned by 3-Com).
 JW>   
 JW> I will let you know what they tell me, but I would definately 
 JW> call them and ask in a nice way: Where the hell is my modem??!! 
 JW>   ;-) TTyL!  John :)
I cheated.  Took my Sportster 839 to "da store" (+$$), and got a
complete, new/refurbed 839B back.
No delays, no discussions, and works *MUCH* mo' bettah!
Not too many X2 sites here, but I get pretty consistent 28.8 connects to
one local BBS, and consistent 26.4 connects to my local ISP.
Occasional speed deltas (fall-forward and -back) but *NO* "just for
grins" disconnects.
The 33.6 upgrade for my MultiTech is s'posed to arrive this week, and
we'll see how that compares to the X2.
... Life is like... an analogy!  Yeah!  That's the ticket!
 * Silver Xpress V4.3 SW21790
--- Maximus 2.02
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