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echo: visual_basic
to: All
from: Jan Hyde
date: 2004-12-30 15:58:00
subject: Re: Problem with VB6 dist

"Greg Lovern" 's wild thoughts were
released on Thu, 30 Dec 2004 11:45:19 GMT bearing the
following fruit:

>I sell a software product that I wrote in VB6 and used Package & Deployment 
>Wizard to make the distributable. It's been working fine for all customers, 
>but now there's one who says it won't install because the "xp-AntiSpy 3.8 
>Setup Wizard" appears and interferes.
>
>I found the web site for that product and put my customer in touch with 
>them, but they were no help. The customer says he never tried to install 
>their product.
>
>I suggested that my customer boot up in Safe Mode to install, but the same 
>problem still happened in Safe Mode.
>
>Any idea what might be happening and what I can do to help him install my 
>product?
>

Anything unusual in your setup? 
If your unsure, post your setup.lst here.

But it seems likely that either this program IS on that PC
or the user has some unwanted spyware or such like on the PC
(although it's odd that it should be activated by your setup
unless your setup is somehow infected)





Jan Hyde (VB MVP)

-- 
Poems are made by fools like me,
But only God can make a tree.

Joyce Kilmer 

[Abolish the TV License - http://www.tvlicensing.biz/]
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