LA> MD>         This comapny also wants to charge for 
LA> MD> everything. It costs at least $35 for a tech to come 
LA> MD> out. If they find a problem and it is theirs, then they 
LA> MD> fix it for free, but if it is found in a section other 
LA> MD> than theirs, they add another $35 for finding it. I 
LA> MD> don't have a vault of money to use to get this company 
LA> MD> to find their problems. :(
LA>    Man, talk about hiway robbery!!!  At Pacific Bell, if the
LA>customer is not on the inside wire plan ($.60 a month) then we will
LA>charge $45 + $16 (15 min increments) to repair inside wire problems,
LA>but once you fix it, it is warranteed for 90 days...if you have a
LA>problem again in that time it is fixed for free.  At this point about
LA>all I can suggest is asking for a supervisor when you make the call
LA>to repair, not just talking to the clerk, and ask if there is a
LA>number you can reach them back at other than the regular repair
LA>number.  If they won't give you a number ask for their supervisor 
until 
LA>they  will give you a number...remember, the squeaky wheel gets the
LA>grease, if you make enough noise, maybe even threatening to go to the
LA>body that Regulates the  phone company (PUC?) they just might fix
LA>something...and bring up the privacy issue...tell then you will go to
LA>the FCC about that one...
        I understand its often not the case, but it always surprises 
        me as to how many able bodied folks will pay money to connect
        two to four color-coded wires together to matching color-coded
        (or at least clearly lettered with the first letter of the 
        coded color) terminals.  With an 8.00 "bell hangers" bit and
        a spool of wire and a stapler it shouldn't take more than an
        hour to wire-up most homes (less if one believes in crimp
        connectors).
CMPQwk1.42 331ūSupra is now the COMMUNICATIONS DIVISION of DIAMOND MULTIMEDIA
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