Some thoughts from W. Edwards Deming's "The New Economics for
Industry, Government, Education"
 
"What is quality? The basic problem anywhere is quality. What is
quality? A product or a service possesses quality if it helps
somebody and enjoys a good and sustainable market." Pg 2
 
"What must we do? We in North America may accept the fact that we
no longer excel in the manufacture of low-cost items in great
volume. This business has gone to automation, Mexico, Taiwan,
Korea, and elsewhere. We can elevate our economy with specialized
services and products. this change will require knowledge. In
other words, our problem is education and development of a
culture that puts value on learning.
 
How may we improve education? The reader will be aware that
improvement of education, and the management of education,
require application of the same principles that must be used for
the improvement of any process, manufacturing or service.
Innovation and improvement of education will require leaders.
(see Ch. 5)" pg 5
--- Maximus 2.02
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